Welcome to Forms Express Billing and Payment.
About this Privacy Policy

Forms Express Pty Ltd, ACN 006 771 428 (“Forms Express”) is situated at 4 Reeves Court, Breakwater, Australia, 3216. Forms Express manufactures and supplies a range of business forms, cheques, payslips and transactional mail services.

Forms Express understands and appreciates that you are concerned about your privacy and about the confidentiality and security of information we may gain about you online and off-line. Forms Express is committed to protecting your privacy. Forms Express and its staff will adhere to the Commonwealth Privacy Act 1988 including the recently enacted National Privacy Principles, Schedule 3.

This Privacy Policy explains how your personal information will be treated as you access and interact with Forms Express.

Data Collection

We will only collect information about you if it is pertinent to the type of request made. Information collection from you will typically be in the following circumstances:

If you visit the Forms Express web site (www.formsexpress.com.au) to read, browse or download information, our system will record the date and time you access our site, the pages viewed and any information downloaded. If you decide to complete an online form, we will only collect the information that you enter if you submit your online form. If at any stage you cancel your request or log out prior to submitting your request, the information you have entered up to that point will be automatically deleted.

If you have contacted us either by mail, telephone or via facsimile in relation to a product enquiry, customer service enquiry or response to a promotion, we will typically collect the following information: name, contact details, telephone, fax and e-mail details, as well as the details of your request. High level information in relation to your business may also be collected. The primary purpose of collecting this information is to enable us to provide you with better customer service.

Use and Disclosure

Forms Express is the sole owner of the information collected. With the exception of information shared with our software business partners we will not provide any personally identifiable information whatsoever to third parties without your prior consent.

Software business partners include those organisations that distribute the software that is used with our business stationery products and in which you may typically also be a customer. To enable these software business partners to better understand your personal needs and improve their service levels to you and for us to meet existing contractual arrangements with our software business partners the following information will be disclosed: our customer reference number, company name, product description, type, quantities purchased and invoice amounts.

Data Security and Storage

Forms Express takes reasonable steps to preserve the security of personal information both online and off-line.

While we use firewalls and access controls to protect information online, we also protect user information off-line. All of our users’ information is restricted in our offices. Only employees who need access to the information to perform a specific job are granted access to personally identifiable information.

Unfortunately, no data transmission over the Internet can be guaranteed as totally secure. Forms Express strives to protect such information, however we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Links to Other Web Sites

The Forms Express web site may contain links to other web sites. Please be aware that Forms Express is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy policies of each and every web site that collects personally identifiable information. This privacy policy applies solely to information collected by Forms Express.

Our Guarantee

We will only deal with suppliers and sub-contractors involved with Forms Express who are prepared to adhere to the Forms Express Privacy Policy in matters where our customers may be involved. All of our staff will be made aware of and adhere to the Forms Express Privacy Policy.

Access to Information

Pursuant to the National Privacy Principles you have the right to access the personal information that we hold about you. If you would like details of the personal information that we hold in relation to you or, if you have any queries or concerns about this Privacy Policy or wish to make a complaint, please email us atcs_sales@FormsExpress.com.au or write to us:

The Privacy Officer
Forms Express
PO Box 318
Belmont Vic 3216

Acceptance and Changes to Privacy Policy

You acknowledge and accept that in dealing with Forms Express indicates your acceptance of the Forms Express Privacy Policy. This is the current Privacy Policy. It replaces any other Privacy Policy for Forms Express, which has been published to date. Forms Express may at any time review and vary the Privacy Policy by publishing the varied Privacy Policy on the Forms Express web site. You accept that by doing this, Forms Express has provided you with sufficient notice of the variation.